IT support & managedIT services in Perth.
Independent managed IT for Perth mining, oil & gas, construction, remote operations, and government-adjacent organisations across WA. ITIL service desk, 24/7 monitoring, satellite connectivity, OT cybersecurity, rugged-device capability, and an Australian helpdesk that knows your environment. Fixed monthly pricing, no lock-in.
- Fixed-price quotes. No hourly billing surprises.
- Zero data loss. Across 500+ migrations.
- Unlimited local support. Australian team, no offshore.
- Technology-agnostic. Best fit, not highest margin.
Resource-sector reality, remote-operations standard.
Perth is the resource-sector capital of Australia and the operational headquarters for the country’s most distributed IT environments. Mining majors, mid-tier producers, oil and gas operators, and resource-adjacent contractors operate across the Pilbara, Goldfields, Mid West, Kimberley, North West Shelf, and offshore platforms in some of the most demanding terrain on the planet. Managed IT services that only work from a single corporate-office helpdesk don’t handle this footprint.
You need ITIL-aligned service management that applies consistent process across every site, satellite and cellular connectivity engineering with intelligent failover, OT cybersecurity for mixed IT/OT environments (SCADA, PLCs, industrial historians, plant automation), rugged-device fleets pre-configured for site work, FIFO-tuned mobile device management, and an Australian helpdesk that operates across WA time and understands the operational cadence of mine-site and offshore work.
We built our managed IT for Perth’s resource-sector reality.
Our Perth IT support combines 24/7 monitoring, ITIL service management, cloud-first architecture extended to remote sites, an Australian helpdesk operating across WA time, and specialist capability across satellite connectivity, OT cybersecurity, IEC 62443, Essential Eight, and major-operator IT framework alignment. Fixed monthly pricing. No per-incident charges. No offshore call centres.
IT support for WA’s most demanding environments.
Perth corporate offices managing remote operations are the IT environment generic managed providers can’t handle. Specialist capability is the difference between an IT partner that fits and one that’s constantly chasing satellite outages from 8am Monday.
Mining IT brings unique requirements: rugged-device fleets for shift workers, FIFO-tuned MDM with cached applications and offline-capable tools, satellite and cellular connectivity with intelligent failover (Starlink increasingly part of the mix), SD-WAN extending enterprise applications to mine sites, OT cybersecurity for plant-floor systems, and integration with major-operator IT frameworks (BHP, Rio Tinto, Fortescue, Mineral Resources). Real-time production costing, SCADA integration with ERP, and lab-to-finance data flows are the operational reality.
Oil & gas IT — for North West Shelf operators, JV partners, and supply-chain contractors — brings VSAT satellite engineering, shipboard networking, rugged platform IT, low-bandwidth application delivery, NOPSEMA workflow integration, permit-to-work automation, and the safety-case requirements that distinguish offshore from onshore IT. Patching, configuration updates, and troubleshooting happen remotely wherever possible.
For mixed IT/OT environments — common across both sectors — we apply IEC 62443 principles alongside Essential Eight: segmented networks, zero-trust applied carefully, strict change control for plant systems, vulnerability management that respects operational safety, and incident response that considers physical safety implications. We co-manage with internal IT teams — augmenting capability rather than replacing it — on the bigger initiatives.
Six Perth sectors, configured IT for each.
Mining & resources
Major operators (BHP, Rio Tinto, FMG, Mineral Resources), mid-tier mining companies, mining services contractors. Pilbara, Goldfields, Mid West, Kimberley operations. Rugged devices, FIFO MDM, OT cybersecurity.
Proof: Perth mining business systems modernisation case study (real-time production costing).
Oil & gas
North West Shelf operators, JV partners, contractors, and supply-chain firms. VSAT satellite, offshore platforms, vessel IT, NOPSEMA workflow, permit-to-work integration.
Proof: Offshore platform and vessel IT delivery experience.
Remote operations & FIFO
Mine sites, exploration camps, offshore platforms, and remote infrastructure. Satellite connectivity, Starlink integration, offline-capable applications, FIFO worker IT support.
Proof: Remote operations IT case study (mine-site systems that work).
Construction & civil
WA construction groups, civil contractors, and resource-adjacent infrastructure firms. Job-site connectivity, mobile device fleets, Procore / Aconex integration, Essential Eight for tender work.
Proof: Construction IT delivery across WA.
Government-adjacent & federal
WA state government agencies, Commonwealth contractors operating in Perth, federally-funded organisations. Essential Eight ML1 / ML2, Azure Australia tenancy, audit-ready evidence.
Proof: Federal contractor Essential Eight ML2 case study (related capability).
Mid-market enterprise
Perth mid-market organisations with Perth corporate offices and regional WA operations. Cloud-first architecture, Microsoft 365, conditional access, multi-site networking.
Proof: Perth mid-market managed IT delivery.
Everything your Perth team needs. One fixed monthly price.
24/7 Monitoring
Servers, networks, endpoints, cloud, and OT systems under continuous monitoring with service-impact alerting tuned to remote-site reality.
ITIL Service Desk
Australian-staffed helpdesk operating across WA time. Incident, problem, change, and request management tuned to FIFO and shutdown schedules.
Cloud Management
Microsoft 365, Azure, AWS, Google Workspace. Migration, optimisation, governance, ongoing administration extended to remote sites.
Cybersecurity & OT Security
EDR, MFA, conditional access, vulnerability management, IEC 62443-aligned OT cybersecurity, and Essential Eight maturity uplift.
Satellite & Multi-Site Networking
VSAT satellite, cellular, Starlink, SD-WAN, and Wi-Fi for Perth corporate plus Pilbara / Goldfields / offshore sites.
Backup & Disaster Recovery
Automated backup with regular restore tests, DR planning, runbooks, and tabletop exercises aligned with operational safety.
What does managed IT cost in Perth?
Honest pricing is hard to find for managed IT services. Here’s what Perth organisations actually pay.
- Small business / start-up (5–25 users): AUD $90–$160 per user per month. Helpdesk, monitoring, Microsoft 365 admin, basic cybersecurity, backup.
- Mid-market (25–200 users): AUD $120–$190 per user per month. Adds Essential Eight, multi-site network, vulnerability management.
- Mining / oil & gas with remote sites (varies): AUD $150–$240 per user per month. Adds satellite connectivity engineering, OT cybersecurity, rugged-device management, FIFO support, NOPSEMA / DMIRS reporting.
- Enterprise multi-site (200+ users): AUD $140–$220 per user per month with full SOC and senior on-call.
Fixed-price after a free 30-minute discovery. Most Perth organisations save 20–40% in total IT cost when they switch from break-fix to managed.
IT support questions Perth buyers ask.
Related services
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IT Support in Brisbane
Regional QLD and field-operations managed IT.
Remote Operations IT
Building systems that work at the mine site.
Get your free systems review.
We’ll review your current stack, identify what’s slowing your team, and send a clear action plan. Whether you work with us or not.
Ready for managed IT that handles WA reality?
Book a free IT review for your Perth organisation. We’ll assess your current setup, identify gaps in remote-site support, OT cybersecurity, and connectivity engineering, and provide fixed monthly pricing. No lock-in, no offshore helpdesk.